I own a 2011 Honda CRV. Had previously been taking it to a dealer. EVERY time I took the car in they discovered "something additional" that needed to be done. Two visits ago they discovered a manifold leak. I told them not to fix it because I couldn't hear it (which means it either didn't exist or it was so minor it was of no consequence). No big deal - until my last visit there - when they discovered "another something additional" about an oil leak. I park in my garage always. No oil on the floor - ever. I asked them to check out the manifold because I heard a hissing noise (which is indicative of a manifold leak). They told me the manifold was fine. I told them to get my car ready to be picked up - just skip the "oil leak" problem. Never again. I took my care to Future Automotive for a type A service (oil change, filter, tire rotation, inspection). I was "shocked" to find out that after their inspection there was "nothing additional wrong" with the car. First time. But it definitely won't be the last. They have my business going forward. And I'll also be taking my Audi TT there for service. Honesty goes a long way with me - and I believe I finally found it. And, finally, I was told to bring the car in at a certain time for the oil change, etc. and that it would be ready in 45 minutes. And, again I was surprised, it was ready in 45 minutes as promised. If you haven't tried this shop - you should (or feel free to kick yourself later for blowing money at a dealership).
Thank you Norm and as you noted Honesty goes a long way with US at Future Automotive too!! God Bless and so far you have the longest review!! JUST kidding! Gary Blakeley
- Future Automotive